Dealer Doc Fee
What exactly is
a "Doc Fee"?
The Documentary Preparation Fee is collected to
offset the cost incurred by our dealership in processing the paperwork
associated with the sale or lease of a vehicle. Dealers are responsible for the
preparation and processing of many documents for each sale or lease transaction
while abiding by state and federal regulations that ensure the safe and
accurate handling of information. The doc fee covers not only the processing
and preparation of these documents, but also the storing and archiving of these
documents as required by state law. Actual expenses incurred by the dealer and
recovered by the doc fee varies by dealer, location and transaction, but all
transactions must meet many legal requirements as detailed in the documents
presented to the customer.
What are all
these forms?
As you can imagine, vehicle transactions have become
complicated and demand an unwavering attention to detail. Many of the forms you
are required to complete are required by Massachusetts and federal laws; others
are necessary for accounting and financing; others are required by the
manufacturer. However, costs related to financing for the deal itself
(obtaining and processing credit applications, processing retail installment
sale contract, etc.) are not included in the dealer doc fee by law, nor is the
Title Preparation Fee, which you will see on a separate line item on your sales
contract.
Your
privacy is important to
us
When processing a sale or lease, we are required to
collect non-public, personal information from our customers and we do not take
that lightly. We comply with all federal and state laws designed to protect
your information, as well as requirements established by franchisor
manufacturers.
This list of rules, regulations, and administrative
responsibilities above are not meant to be comprehensive or exhaustive: they
are for explanatory and illustrative purposes only. If you have any further
questions, feel free to contact us using the form on the right or give us a call: (413) 997-2277.
Question about the Doc Fee?
Contact Us
Hours
- Monday 8:30am - 7:00pm
- Tuesday 8:30am - 7:00pm
- Wednesday 8:30am - 7:00pm
- Thursday 8:30am - 7:00pm
- Friday 8:30am - 6:00pm
- Saturday 8:30am - 5:00pm
- Sunday Closed
DEALERSHIP HOURS
- Monday 8:30am - 7:00pm
- Tuesday 8:30am - 7:00pm
- Wednesday 8:30am - 7:00pm
- Thursday 8:30am - 7:00pm
- Friday 8:30am - 6:00pm
- Saturday 8:30am - 5:00pm
- Sunday Closed
SERVICE HOURS
- Monday 7:30am - 5:30pm
- Tuesday 7:30am - 5:30pm
- Wednesday 7:30am - 5:30pm
- Thursday 7:30am - 5:30pm
- Friday 7:30am - 5:30pm
- Saturday 8:00am - 4:30pm
- Sunday Closed
PARTS HOURS
- Monday 7:30am - 5:00pm
- Tuesday 7:30am - 5:00pm
- Wednesday 7:30am - 5:00pm
- Thursday 7:30am - 5:00pm
- Friday 7:30am - 5:00pm
- Saturday 8:00am - 4:00pm
- Sunday Closed
COLLISION HOURS
- Monday 8:00am - 4:30pm
- Tuesday 8:00am - 4:30pm
- Wednesday 8:00am - 4:30pm
- Thursday 8:00am - 4:30pm
- Friday 8:00am - 4:30pm
- Saturday Closed
- Sunday Closed
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