Imagine yourself in this situation: you just recently purchased a new vehicle and you now have to bring it in to get serviced for the first time. This may be a situation you have faced before, or one you are going to encounter within the near future. Are you going to bring your vehicle back to the dealership you purchased from or are you going to go to an independent local garage? If you look at the pros and cons of each, it is clear to see that returning to the dealership is the obvious choice.
Luckily, we have an exceptional service department here at Haddad Hyundai in the Berkshires! Let’s take a look at why servicing here in Pittsfield at our dealership is the best bet for your money.
Staff
Our technicians here at Haddad Hyundai in Pittsfield are the absolute most qualified to be servicing your Hyundai. Each technician is a specialist with manufacturer training for working on Hyundai vehicles. This specialization gives our technicians very specific knowledge of Hyundai vehicles, contrary to a technician at an independent garage. Local garage technicians have knowledge and experience that is broader and more spread out, as they require a knowledge of numerous makes and models. With manufacturer training for specifically Hyundai vehicles, our technicians have experience that is much more relevant to you, and can do the highest quality work on your Hyundai.
Warranty
Depending on the issue you are having with your Hyundai vehicle, it may be covered under warranty. In this case, Haddad Hyundai will service your vehicle free of charge. Despite having a warranty, you will still be charged for the servicing if you go to a local garage instead of the dealership. Haddad is paid by Hyundai to repair vehicles under warranty or that have recalls, which means that there is no way a local garage can match this level of coverage. Another great reason to choose Haddad Hyundai for your service needs is that we will send you timely reminders before your scheduled service, as well as keep a complete history of your maintenance visits.
Facilities
Being a Hyundai dealership means that Haddad Hyundai gets access to Hyundai’s new service tools and specifications faster than any local garage. Alongside this, having a larger facility than the average local garage means that we have more service bays available to customers. Having more service bays means a quicker turnaround time for you! While the location of a local garage could potentially be easier for you to get to, Haddad Hyundai does offer a free shuttle to anywhere within 10 miles of the dealership. Not to mention that the extra distance is well worth it for service under warranty. We also have free Wi-Fi, and a plentiful supply of coffee and snacks should you choose to wait at the dealership instead. A local garage simply does not have the organization and customer service that you will find here in Pittsfield at Haddad Hyundai.
Price
It can’t be denied that servicing at a dealership may be a bit more expensive than a local garage, but the end result is worth it. Brain Hafer, the Vice President of AutoMD, stated that “car owners should not look just at the labor costs but at the bottom line. Especially in newer model cars needing complex repairs, dealers will sometimes have more sophisticated diagnostic equipment than independents.” This is a good summary of how the quality of service you will receive at Haddad Hyundai outweighs the possible difference in price with an independent local garage.
Here at Haddad Hyundai in Pittsfield, our Hyundai trained technicians are waiting to service your vehicle to its best performance. Check out the Hyundai Service Center on our website for more information- you can schedule service online or give us a call at 413-997-2277.
