Insurance Claims Process

We know how upsetting it is to get in a car accident. The last thing you should have to think about is dealing with the insurance aspect. Our compassionate team at Haddad Collision Center is here to help from start to finish. Let us take some of the burden off your shoulders and help get you back on the road quickly.

We have a great working relationship with all of the major insurance carriers* in or near Berkshire County - including those in New York, Vermont and Connecticut.

Whether it's major body work or a scratch in the paint finish, Haddad Collision Center is here to provide you with quick, professional service that won't break the bank!

*Allstate, Progressive, Assurance, Travelers, Geico, Liberty Mutual, Plymouth Rock, Safety, USAA and more

Need to file a claim, but don't know where to start?

Here's how to handle your claim:
1) Report the incident to your insurance company and get your claim number;
2) Call their appraiser and get your car appraised;
3) Call Call Sue Rodgers to schedule your appointment 413-242-0150 and we'll take care of the rest - from quick and professional auto body repairs to reimbursement.

Car Rentals

Did you know: Haddad Collision Center offers on site Car Rentals!? That's right, we're the only auto body repair center with on-site rentals available. How convenient is that!

Now, when you drop off your car for that professional auto body repair or paint job, you'll be able to drive away in a brand new vehicle, right from our location at 40 Downing Industrial Pkwy in Pittsfield!​ Prices start at just $42 a day.

**We highly recommend you reserve a rental vehicle in advance.**

Maybe you don't need a rental, but you do need a ride! Our courtesy shuttle will take you anywhere within 10 miles of our location. Work, home, grocery store, downtown Pittsfield…doesn't matter, we will take you! We are located only minutes from many Berkshire County activities and attractions for you to enjoy while you wait.


Joe Bastow
Collision Center Director

Dan Savary
Collision Center Manager

Jen LaChance
Collision Estimator

Nate Prouty
Collision Estimator

Katherine Deschamps
Collision Estimator

Joe Tracy
Collision Estimator

Sue Rodgers
Appointment Coordinator